Privacy Policy

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At Ireland Publishing House, we are committed to protecting your privacy and handling personal information responsibly, transparently, and in line with applicable Irish and EU data protection requirements.

Last updated: April 29, 2026

Who We Are

Ireland Publishing House provides book publishing, editing, design, formatting, marketing, and distribution support for authors and organisations.

For the purposes of this policy, "we", "us", and "our" refer to Ireland Publishing House. When you use our website, contact us, request a quote, or work with us on a project, we may collect and process personal information as described below.

• Company number: 810655
• Email: info@irelandpublishinghouse.ie
• Registered office: Office 2, 12A Lower Main Street, Lucan, Dublin, K78 X5p8, Ireland
• Trading address: Nassau St, 47-51, Dublin 2, Ireland

Information We Collect

We collect only the information we reasonably need to respond to enquiries, provide services, manage projects, improve our website, and meet legal or accounting requirements.

• Identity and contact details such as your name, email address, phone number, billing details, and address where required.
• Project information such as manuscript details, book genre, service requirements, publishing goals, files you provide, and communication history.
• Payment and transaction information, although card or bank details may be processed directly by secure third-party payment providers.
• Technical information such as IP address, browser type, device type, pages visited, referring pages, and website usage data.
• Marketing preferences, including whether you have asked to receive or stop receiving promotional communications.

How We Collect Information

We may collect information when you submit a contact form, request a call, use live chat, email or phone us, purchase or enquire about a service, send project files, subscribe to updates, or browse our website.

Some technical information may be collected automatically through cookies, analytics tools, server logs, or similar technologies.

Our Lawful Bases for Processing

Where Irish and EU data protection law applies, including the General Data Protection Regulation (GDPR), we rely on one or more lawful bases to process your personal information.

• Contract: to provide services you request, prepare quotes, manage your project, process payments, and deliver agreed work.
• Consent: to send optional marketing communications or use certain cookies where consent is required.
• Legitimate interests: to respond to enquiries, improve our services, protect our website, manage business records, and communicate with clients.
• Legal obligation: to keep records required for tax, accounting, fraud prevention, or legal compliance.

How We Use Your Information

• To respond to your enquiries and provide information about our publishing services.
• To prepare proposals, invoices, contracts, project plans, and service recommendations.
• To provide editing, design, publishing, marketing, formatting, distribution, and related services.
• To communicate with you about your project, approvals, revisions, deadlines, payments, and support requests.
• To improve our website, content, customer experience, security, and service quality.
• To send marketing updates where permitted by law or where you have consented.
• To comply with legal, tax, accounting, or regulatory requirements.

Cookies and Analytics

Our website may use cookies and similar technologies to help the site function, remember preferences, understand visitor behaviour, improve performance, and measure marketing activity.

You can usually manage or disable cookies through your browser settings. Some features may not work properly if essential cookies are disabled. Where required by law, we will request consent before using non-essential cookies.

Sharing Your Information

We do not sell your personal information. We may share relevant information only where necessary to operate our business, provide services, comply with the law, or protect our rights.

• Service providers who help with website hosting, email, forms, customer communication, analytics, payment processing, file storage, project management, or technical support.
• Publishing and distribution platforms such as Amazon KDP, IngramSpark, Apple Books, or similar platforms when this is required to publish or distribute your book.
• Professional advisers such as accountants, legal advisers, insurers, or auditors where necessary.
• Public authorities, regulators, or law enforcement where disclosure is required by law or legal process.

International Transfers

Some service providers or publishing platforms may process information outside Ireland, the European Union, or the European Economic Area. Where required, we take reasonable steps to ensure appropriate safeguards are in place, such as contractual protections or other lawful transfer mechanisms.

Data Retention

We keep personal information only for as long as reasonably necessary for the purpose it was collected, including project delivery, customer support, legal, accounting, tax, dispute resolution, and record-keeping purposes.

Project files, manuscripts, and related communications may be retained for a reasonable period after completion so we can provide support, answer queries, or maintain business records. You may request deletion where legally available, although some records may need to be retained for compliance purposes.

Data Security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure.

No website, email system, or internet transmission is completely secure. You should avoid sending highly sensitive information unless it is necessary for the service and an appropriate transfer method has been agreed.

Your Data Protection Rights

Subject to applicable law, you may have rights in relation to your personal information.

• Access: request a copy of the personal information we hold about you.
• Correction: ask us to correct inaccurate or incomplete personal information.
• Deletion: ask us to delete personal information where there is no lawful reason for us to keep it.
• Restriction: ask us to limit how we process your information in certain circumstances.
• Objection: object to processing based on legitimate interests or direct marketing.
• Portability: request a copy of certain information in a structured, commonly used format.
• Withdraw consent: withdraw consent at any time where processing is based on consent.
• Complain: contact the Irish Data Protection Commission if you believe your rights have not been respected.

Marketing Communications

If you receive marketing emails from us, you can opt out at any time by using the unsubscribe option where provided or by contacting us directly. We may still send service-related messages about active projects, payments, or important account matters.

Links to Other Websites

Our website may link to third-party websites, including publishing platforms, social media pages, payment providers, or partner services. We are not responsible for the privacy practices, content, or security of those websites. Please review their privacy policies before providing information to them.

Children's Privacy

Our services are intended for adults and business users. We do not knowingly collect personal information from children without appropriate consent from a parent or guardian. If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.

Changes to This Policy

We may update this privacy policy from time to time to reflect legal, operational, or service changes. The latest version will be posted on this page with the updated date.

Contact Us

If you have questions about this privacy policy or how we handle your personal information, please contact us using the details below.

• Ireland Publishing House
• Email: info@irelandpublishinghouse.ie
• Phone: +353 89 949 3906
• Address: Office 2, 12A Lower Main Street, Lucan, Dublin, K78 X5p8, Ireland